Frequently Asked Questions

What is Roomzic?

Roomzic is a collaborative music queue: you create a room connected to a music platform, guests suggest songs from their own phone, and you (or the room, with voting) decide what actually plays.

How do I create my first room?

Sign up for a free account, connect a music platform, and create a room — the whole setup takes under a minute. See our step-by-step guide for the full walkthrough.

Do I need to install an app?

No. Roomzic runs directly in a web browser, on both phone and desktop, for hosts and guests alike.

Do guests need to create an account?

Guests need a free Roomzic account to suggest songs or vote, but not just to view the room and see what's playing.

How do guests join my room?

With a link or a short code, which you can send by text, WhatsApp, or display on a screen at the event.

How many guests can join a room?

Up to 20 participants on the free plan; Roomzic Premium removes that limit.

Which devices does Roomzic work on?

Any device with a modern web browser — phones, tablets, and computers, on any operating system.

Can I try Roomzic before paying for anything?

Yes, the free plan lets you create rooms, connect a music platform, and use core suggestion and approval features with no payment required.

What happens after I create a room?

You get a shareable link and short code immediately; from there you can queue starting tracks and share access with guests whenever you're ready.

Can I use Roomzic for something other than a party?

Yes — road trips, office background music, study sessions, or any situation where more than one person wants a say in what plays.

Is there a mobile app to download?

No native app is required; the browser-based experience is designed to work the same way as an app would, without an install step.

Can I use Roomzic without connecting a music platform?

No, a connected platform (Spotify, YouTube, Apple Music, or another supported provider) is required, since that's where the actual catalog and playback come from.

How long does it take to set up a room?

Under a minute once your music platform is connected — creating the room itself is instant.

Can I reuse the same room for multiple events?

Rooms are built around a single ongoing session; for a new event, creating a fresh room keeps the queue and guest list clean.

Is Roomzic available in languages other than English?

The site and app are available in French and English today, with more languages planned.

What's the difference between hosting and being a guest?

The host creates the room, connects the music platform, and approves or manages suggestions; guests join to search, suggest, and (with Premium) vote.

Can I host from my phone?

Yes, hosting works the same way on a phone browser as it does on a computer.

Where can I learn about all the features?

See the features hub for a full breakdown of everything Roomzic supports.

Which music platforms does Roomzic support?

Spotify, YouTube, Apple Music, and Audius are fully supported today; Deezer, Amazon Music, and SoundCloud connections are in development. See all providers.

Do I need Spotify Premium?

The host needs Spotify Premium to control playback through Spotify; guests only need a free Roomzic account, no Spotify subscription required on their side.

Do I need a YouTube subscription?

No, Roomzic's YouTube mode doesn't require any paid subscription to control playback.

Do I need an Apple Music subscription?

Yes, the host needs an active Apple Music subscription to authorize playback through Apple's MusicKit; guests only need a free Roomzic account.

Does Audius require a subscription?

No — Audius's catalog is public by design, so neither the host nor guests need a subscription or even an Audius account just to search and listen.

When will Deezer be available?

Deezer support is in development; the connection isn't live yet.

When will Amazon Music be available?

Amazon Music integration is in development, currently limited by an unapproved developer beta access on Amazon's side.

When will SoundCloud be available?

SoundCloud support is in development and not yet live.

Can I switch providers for the same room?

Each room is set up around one connected provider; to use a different platform, create a new room with that provider connected.

Can I import a Spotify playlist into a YouTube room?

Yes — Roomzic can convert an existing Spotify playlist into a ready-to-play YouTube queue. See our import feature page.

Which provider should I choose?

It depends on your group's existing subscriptions and catalog preferences — see our comparison pages for a breakdown.

Does the provider choice affect how guests suggest songs?

No, suggesting and voting work the same way for guests regardless of which provider the room uses.

Can guests search the full catalog of the connected provider?

Yes, guests search the same catalog available on the connected platform.

Does Roomzic play music itself, or through the provider?

Playback always runs through the connected provider (Spotify Connect, YouTube's embedded player, Apple's MusicKit, or Audius streaming) — Roomzic manages the queue and suggestions on top.

Can I use Roomzic on a smart speaker?

With Spotify, yes, via Spotify Connect targeting a compatible speaker. Other providers currently require a browser-based device to play through.

Is there a provider comparison available?

Yes, see Spotify vs YouTube and Spotify vs Apple Music.

Do all providers support collaborative voting?

Yes, collaborative voting (Premium) works the same way across every supported provider.

Can I request a provider that isn't supported yet?

Roomzic's supported provider list grows over time; check the providers hub for the current status.

Is Roomzic free?

Yes, the free plan supports rooms of up to 20 guests, manual suggestion approval, and core features with no payment required.

What does Roomzic Premium add?

Premium removes the 20-guest limit, unlocks collaborative voting, and lets you appoint moderators.

Do guests need Premium?

No, only the host's room needs Premium to unlock Premium features; guests always participate for free.

Is there a limit to how many rooms I can create on the free plan?

The main free-plan limit is the 20-guest cap per room, not the number of rooms you can create.

Does Premium change which music platforms I can use?

No, provider support is the same on free and Premium; Premium unlocks capacity and collaboration features instead.

Can I cancel Premium at any time?

Yes, Premium can be managed and canceled from your room's billing settings.

Does the free plan include collaborative voting?

No, collaborative voting is a Premium-only feature; the free plan uses manual host approval.

Does the free plan include moderators?

No, appointing moderators is a Premium feature.

Is Spotify Premium the same as Roomzic Premium?

No — they're unrelated. Spotify Premium is required by Spotify itself to control playback; Roomzic Premium is a separate subscription for Roomzic's own guest-limit and voting features.

Can I upgrade to Premium mid-event?

Yes, Premium can be activated at any point, including during an ongoing room.

Is there a free trial of Premium?

Check the room checkout screen for current trial or promotional offers.

What happens to my room if I don't renew Premium?

The room reverts to free-plan limits — including the 20-guest cap — once Premium isn't active.

Does pricing vary by music platform?

No, Roomzic's own pricing is the same regardless of which music platform is connected; only the platform's own subscription requirements (like Spotify Premium) vary.

Is there a discount for recurring events?

Check the room checkout screen for any available plans; standard Premium pricing applies by default.

Can I get a refund?

Refund policies are detailed at checkout; contact support for specific billing questions.

Are Roomzic rooms public?

No, rooms are private by default — not publicly listed or discoverable. Only guests with the link or code can join.

Can I remove a guest from my room?

Yes, the host can remove a guest from the room at any time.

Can I ban a guest permanently?

Yes, banning removes a guest's access to that specific room; they'll see a dedicated banned page instead of being able to rejoin.

Who can approve suggestions in my room?

The host by default, plus any moderators you appoint with Premium.

What can moderators do?

Moderators can help manage suggestions and participants alongside the host.

Can guests see who else is in the room?

The room shows participants and activity relevant to the suggestion and queue flow.

Is my connected music account visible to guests?

No, guests interact with the room's queue and suggestions, not with the host's connected account details.

Can I make my room require approval to join?

Room access is controlled through the private link/code system and the host's ability to remove or ban participants.

What happens if someone I banned tries to rejoin?

They'll see a clear blocked or banned status page rather than being able to access the room again.

Is my personal data shared with guests?

No, guest accounts and host accounts are separate; guests don't see the host's personal account information.

Can I delete my Roomzic account?

Yes, account deletion is available from your account settings.

How is my music platform connection secured?

Connections use each platform's standard OAuth authorization flow, the same mechanism used when you connect any third-party app to Spotify, YouTube, or Apple Music.

Can I disconnect a music provider later?

Yes, connected provider accounts can be disconnected from your account's integrations settings.

Where can I read the full privacy policy?

See our privacy policy for the complete details.

Where can I read the terms of service?

See our terms of service.

What is a "room" in Roomzic?

A room is the space you create around one music queue: one host, one connected platform, and however many guests join to suggest and vote.

How does a guest suggest a song?

They search the connected platform's catalog from their own phone or computer and send the suggestion to the room.

What happens after a suggestion is sent?

It joins the queue for review — the host approves or rejects it manually, or, with Premium voting, the room votes on it.

Can I reorder the queue?

Yes, accepted suggestions can be moved up, down, or jumped directly to a specific position.

Can I cap how many suggestions one guest can make?

Yes, suggestion limits per guest can be set in the room settings.

What happens when a track finishes playing?

The queue automatically advances to the next accepted suggestion.

Can I go back to a previous track?

Yes, most providers support moving back to a previous track in the queue.

What does "designated broadcaster" mean?

For providers without a native queue (YouTube, Audius), one device — the host or a chosen moderator — runs the actual embedded player that drives playback for the room.

Can I change who the broadcaster is?

Yes, the host can select a different device or moderator as the broadcaster for providers that use this model.

Can guests suggest the same song twice?

Requiring a free account for suggestions is specifically designed to reduce duplicate and abusive suggestions.

What happens if no one suggests anything?

Queue up a starting playlist before guests arrive so the room is never silent while you wait for suggestions.

Can I see who suggested a particular song?

The room's suggestion flow attributes suggestions to the guest who made them.

Can I import an existing playlist into a room's queue?

Yes, for supported conversions like Spotify-to-YouTube — see the import feature page.

How does live voting change the queue?

With Premium voting on, the most-voted pending suggestions automatically move toward the front of the queue in real time.

Can I pause the queue?

Playback control (pause, skip, etc.) follows the connected provider's normal playback controls.

What's the difference between a suggestion and a request?

They describe the same underlying action — a guest asking for a specific song to be added to the queue; "request" is often used in the context of a DJ set or live event.

Can multiple people co-host a room?

A single host creates the room, but moderators (Premium) can share approval and management responsibilities.

What happens to the queue when the room ends?

The room and its queue remain tied to that session; starting a new event typically means creating a fresh room.

Can I see the full upcoming queue as a guest?

Guests can see the room's current and upcoming queue as part of the normal room view.

Is there a limit to how many songs can be in the queue?

The core limit that applies is the participant cap (20 free, unlimited Premium) rather than a fixed queue-length limit.

A guest can't join my room — what should I check?

Confirm they're using the exact current link or code, and that the room hasn't been closed or the guest previously removed.

My Spotify playback isn't starting — why?

Confirm the host has an active Spotify Premium account and that Spotify is actively playing on the intended Spotify Connect device.

A guest's suggestion isn't showing up — what happened?

Check the pending suggestions queue — it may be waiting for approval, or it may have been rejected.

The YouTube player isn't playing anything — what should I check?

Confirm a broadcaster device is actively running the embedded player for the room.

I can't connect my music platform account — what should I try?

Re-attempt the connection from your account's integrations settings; make sure you're logging into the correct account on the provider's side.

A guest was accidentally removed — can I re-add them?

Yes, share the room link or code with them again so they can rejoin.

Voting isn't available in my room — why?

Collaborative voting is a Premium feature; confirm Premium is active and voting is enabled in the room settings.

Spotify playlist import isn't matching some tracks — why?

Rare, unreleased, or region-restricted tracks sometimes don't have a clean YouTube equivalent and are skipped rather than mismatched.

My room reached the 20-guest limit — what are my options?

Upgrade to Premium to remove the participant limit.

I can't remember my room's code — where do I find it?

The room code and link are available from the room's settings for the host.

A banned guest says they still see the room — what should I check?

Confirm the ban was applied to the correct guest account and that they're not using a different account to attempt access.

The queue isn't advancing automatically — what should I check?

Confirm a device is actively connected and running playback for providers that require a designated broadcaster (YouTube, Audius).

I upgraded to Premium but don't see the changes — what should I do?

Refresh the room and confirm the subscription was completed successfully at checkout.

Can I contact support directly?

Yes, use the contact option in the site footer to reach out.

Where do I report a bug?

Use the contact option in the footer to describe the issue, including what provider and device you were using.